Résolu
Incident Resolved
- Incident has been resolved by the transit carrier
Mis à jour
Incident Resolved
- This issue appears to have re-occurred this morning. Upstream engineers are looking into it, it appears to be an upstream network carrier issue.
Résolu
Incident Resolved
- Incident has been resolved by the transit carrier
En voie de résolution
Summary
- This issue appears to have re-occurred this morning. Upstream engineers are looking into it.
Notice Period
Résolu
Incident Resolved
- Incident has been resolved by the transit carrier
En voie de résolution
Summary
- Inbound calls from external customers on the Spark network are failing to arrive.
Notice Period
- Approx 10AM this morning.
Customer Impact
- Our Voice customers may be unable to receive calls from other parties using Spark network services
- No on-network work around is available. You may instruct such parties to use other contact methods like email or calling your mobile.