VoIP Platform

Hazard Notice - Our Voice - 10.11AM

Gelöst

Incident Resolved

  • Incident has been resolved by the transit carrier
Aktualisiert

Incident Resolved

  • This issue appears to have re-occurred this morning. Upstream engineers are looking into it, it appears to be an upstream network carrier issue.
Gelöst

Incident Resolved

  • Incident has been resolved by the transit carrier
Untersuchung

Summary

  • This issue appears to have re-occurred this morning. Upstream engineers are looking into it.

Notice Period

  • Approx. 10am
Gelöst

Incident Resolved

  • Incident has been resolved by the transit carrier
Untersuchung

Summary

  • Inbound calls from external customers on the Spark network are failing to arrive.

Notice Period

  • Approx 10AM this morning.

Customer Impact

  • Our Voice customers may be unable to receive calls from other parties using Spark network services
  • No on-network work around is available. You may instruct such parties to use other contact methods like email or calling your mobile.