Connectivity - Fibre

Hazard Notice - Auckland NGA Handover link - 11:30



  • We are experiencing a small amount of packet loss for Auckland fibre customers.
  • We believe this is affecting all customers connected to our Auckland fibre network, and that the issue is with our suppliers network.
  • We are investigating this issue

Notice Period

  • 22/07/19 11:30 - 26/07/19 23:30

Service Impact

  • IP transit

Customer Impact

  • The internet service for Auckland fibre customers on the Chorus network might experience slight packet loss
  • We have observed the loss rate to be around 5%