Summary

• Approx. midnight on Sunday 20/4, a disk for virtual storage has failed unexpectedly.
• Our storage system handled the failure and no data was lost.
• Performance of the storage is currently negatively impacted (reduced) as the system checks all data and rebuilds to ensure the redundancy and safety of stored data.
• We estimate this process will continue for 48 or so more hours.

Notice Period

• Being Sunday 20/04 approx. midnight
• Estimated to end approx. midnight Wednesday 23/04.

Customer Impact

• Performance of virtual storage disks is likely to be slower than usual.