Status

Summary

• During this outage window, we are completing a software upgrade which is expected to take up to 10 minutes, and may cause slight service disruptions for the linked services.
• Minimal, if any, disruption is expected whilst this upgrade is completed outside business hours.

Outage Window

• Start: 2nd May, 2023, at 1 AM
• End: 2nd May, 2023, at 6 AM

Service Impact

• Fibre and copper internet services, connectivity to our datacentre including our phone service (which will be on backup service), web hosting, email hosting, virtual server hosting and SMTP services.

Customer Impact

• Customers may lose access to these services for up to 10 minutes during the upgrade