VoIP Platform

Hazard Notice - Voice calls to 04 and 06 numbers - 10.31 AM

Resolved

Incident Resolved

  • A fix has been implemented by the vendor and test calls are successful.
Investigating

Summary

  • Other voice providers are reporting difficulties terminating calls to 04 and 06 numbers on their network
  • Our customers may be unable to make a successful call to such phone numbers, you may get a busy tone instead
  • We must wait for those providers to fix their voice network

Notice Period

  • Nov 7, 10:31 am

Service Impact

  • Voice calls to 04 and 06 numbers

Customer Impact

  • No work around is available. We must wait for those providers to fix their voice network