Unscheduled Outage - Internet Services - 12.24pm

Opgelost

Incident Resolved

  • Chorus have resolved their issue causing this event. Normal services resumed.
Bijgewerkt

Update

  • This incident continues to be investigated by Chorus

Next Update

  • 4pm
Vastgesteld

Summary

  • Customers connected to our network via the Chorus network, for copper or selected fibre services, may be offline
  • Chorus have an unplanned outage on a link in our network #INC000026193814

Date \ Time

  • 21/06/2022 - 12.24PM

Service Impact

  • Fibre, ADSL, VDSL or HSNS customers who join us via a specific link in Auckland

Customer Impact

  • Any customer may be impacted
  • Customer internet service will be offline

Workaround

  • No workaround is available

Estimated Time of Repair

  • A fix from Chorus is expected within 2 hours. This is not guaranteed.

Next Update

  • 2.15PM today
2 Getroffen Diensten: