Unscheduled Outage - RADIUS - 2pm

Løst

The RADIUS system is fully operational and there have been no further reports of any issues.
This incident is therefore resolved.

Overvåkes

Our engineers have identified and resolved the issue. PPPoE users should now be successfully reconnected to the network.
We will continue to monitor the situation for the next hour

Vurdert

Summary

  • There is currently an issue with our RADIUS system whereby IPs are not being allocated correctly. Our engineers are currently working to resolve the issue

Date \ Time

  • Saturday 26 September 2pm

Service Impact

  • RADIUS PPPoE

Customer Impact

  • All customer connect to our network using PPPoE

Workaround

  • N/A

Estimated Time of Repair

  • 30-60m

Next Update

  • 30m
2 Berørte tjenester: