Resolvido
Incident Resolved
Atualizado
Update
- Our backup provider is picking up traffic, and services should be restored for you now
- Please allow up to another 10 minutes for normal services to be restored for you
- If you are still experiencing issues from 2.15 pm onwards, please report them to our Support Teams as normal
Estimated Time of Repair
- We believe this incident to be resolved, but will keep this notice open for a further 10 minutes as we confirm services are back to normal
Next Update
Atualizado
Update
- This incident is confirmed to be caused by an upstream service provider and is affecting many ISP’s in New Zealand
- We are swapping to our backup provider and hope to have services restored shortly
Estimated Time of Repair
Next Update
Atualizado
Update
- This issue appears to be limited to routes, websites and services provided by Amazon Web Services.
- We have confirmed some other providers are experiencing an issue as well
- We are still investigating to repair urgently
Next Update
Investigando
Summary
- We may be experiencing an issue routing traffic to some national and international websites and services.
- We are urgently investigating to identify the issue
Notice Period
- 03/09 1.30 PM until further notice
Service Impact
Customer Impact
- You may be unable to access a website or online service, depending on where it is hosted and how it is connected to us