Unscheduled Outage - Napier DC - 10:40 am

Resolved

Incident Resolved

  • The network engineer go into Datacenter and fixed the device issue.
Assessed

Summary

  • We are currently experiencing one of our device offline
  • Network engineers are investigating the issues
  • Some customers may experience intermittent or unreliable with 3CX services
  • Some customers may experiences host services not available

Date \ Time

  • We believe this incident began 07/08 approx. 10:40am

Service Impact

  • Hosted 3CX services
  • Hosted servers

Customer Impact

  • Any customer may be impacted
2 Affected Services: