Office 365

Unscheduled Outage - Office 365 - 16/03/21 9:15am


Incident Resolved

  • Microsoft reports that services have been restored for the majority of users. If you are still having difficulty accessing these services try signing out and then back in again.


  • Microsoft have finished applying the update and affected services are starting to recover. We will continue to monitor for the next hour or so.
    If you are still having difficulty with a particular service try signing out and then signing back in again

Next Update

  • 12:30pm


  • Microsoft are currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes.

Estimated Time of Repair

  • 1hr

Next Update

  • 11:30am



Title: Users may be unable to access multiple Microsoft services.

User impact: Users may be unable to access multiple Microsoft 365, Azure, and Dynamics 365 services, including the Service Health Dashboard.

More info: Any service that leverages Azure Active Directory (AAD) may be affected. This includes but is not limited to Microsoft Teams, Forms, Exchange Online, Intune and Yammer.

Current status: We’ve encountered some technical difficulties while rolling back the problematic update. We’re working on resolving those issues while we explore additional remediation options in parallel. We’ll provide an updated ETA on resolution as soon as one is available.

Scope of impact: This issue could affect any user.

Next update by: Tues, March 16, 2021, at 10:30 am