We investigated and resolved this issue with the affected customers
Customer CPE needed to be correctly configured
If you are impacted as well, please contact our support teams for assistance configuring your CPE
Onderzoekende
Summary
Following on from last nights maintenance work on our Unison handover some customers are reportedly unable to connect to the Internet. Our engineers are working on a resolution
Date \ Time
14/12/2020 - 11pm
Service Impact
Unison Fibre connections
Customer Impact
Some Unison fibre customers unable to reach the Internet