Office 365

Hazard Notice - Office 365 Services - 09/09/2020

Résolu

Incident Resolved

  • Microsoft reports that this incident is resolved
  • [Exchange Online] Users may be intermittently unable to access Exchange Online via any connection method.
  • Final status: We’re streamlining system processes to address database and communication inefficiencies that could result in delays accessing the service. We’re continuing to monitor and analyze service telemetry, and in the event you are experiencing an Exchange Online issue with similar symptoms as to those described in this communication, please contact one of our support representatives so that we can investigate and address the problem.
Mis à jour

An Update from Microsoft

  • [Exchange Online] A very limited number of users may intermittently be unable to access Exchange Online via any connection method
  • User Impact: Users may be intermittently unable to access Exchange Online via any connection method.
  • Current status: We’ve expanding our error data collection effort to be more inclusive and require additional time to collect and subsequently analyze this data to help us determine the source of the issue and develop an approach to mitigation.
  • Scope of impact: This issue could potentially affect a very limited number of your users intermittently if they are routed through the affected infrastructure. It’s unlikely that many users would report impact related to this event.
Mis à jour

As of this morning, one issue is resolved, and one issue is still ongoing according to Microsoft;
-[RESOLVED] - Exchange Online - 3 percent of users may intermittently be unable to sign into the Outlook mobile app
-Exchange Online - A very limited number of users may intermittently be unable to access Exchange Online via any connection method

Mis à jour

As of this morning, one issue is resolved, and one issue is still ongoing according to Microsoft;
-[RESOLVED] - Exchange Online - 3 percent of users may intermittently be unable to sign into the Outlook mobile app
-Exchange Online - A very limited number of users may intermittently be unable to access Exchange Online via any connection method

Mis à jour

As of this morning, these 2 issues are still affecting a small number of users;
-Exchange Online - 3 percent of users may intermittently be unable to sign into the Outlook mobile app
-Exchange Online - A very limited number of users may intermittently be unable to access Exchange Online via any connection method

Mis à jour

Microsoft reports that this issue has been fixed;
-Teams - Some users of externally encoded live events may not be able to watch the event

But these two issues are still ongoing for a small number of users;
-Exchange Online - 3 percent of users may intermittently be unable to sign into the Outlook mobile app
-Exchange Online - A very limited number of users may intermittently be unable to access Exchange Online via any connection method

En voie de résolution

Summary

  • We have been advised by Microsoft of some service impacts on the Office 365 platform
  • Exchange Online - 3 percent of users may intermittently be unable to sign into the Outlook mobile app
  • Exchange Online - A very limited number of users may intermittently be unable to access Exchange Online via any connection method
  • Teams - Some users of externally encoded live events may not be able to watch the event
  • You can review these advisories for your account by logging in to https://portal.office.com/ and visiting the Service Health centre

Notice Period

  • 09/09/2020

Service Impact

  • Some Office 365 customers may experience issues accessing the above services