These works will be rescheduled for a future date, due to possible customer impacts from a related separate unscheduled outage that occurred today.
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Summary
During this outage window, we are moving our hosting and network equipment from one datacentre location to another
We expect an outage of affected services for up to 4 hours during this time window
We expect the services will be unable from approximately 6PM until 10PM, but the exact times will be updated in this notice on the night once certain pre-requisites are met
Outage Window
Start at 5PM on Thursday 23/07
End by 5AM on Friday 24/07
Start and Stop times of the exact outage time will be posted in this notice
Service Impact
Critical services will have been migrated to a backup location and will continue to operate
Non-critical services that will experience an outage: CustomerCare, DesktopAnywhere
Customer Impact
Services noted will be unavailable for up to 4 hours during the notice period