Scheduled Outage - Datacentre Connectivity - 20/07 5PM - 10PM

Ended
Resolved

Incident Resolved

  • This work has been completed and all tests passed
Began
Maintenance Planned

Summary

  • During this outage window, we will be moving our network gateway between two datacentre locations
  • There may be a service outage for affected services of up to 10 minutes as network traffic learns the new routes
  • During that brief 10 minute window, affected services may be unable to be reached over the internet. Virtual servers will not be rebooted so no data loss will occur.

Outage Window

  • Up to 10 minutes between 5PM and 10PM on Monday 20/07

Service Impact

  • Virtual private servers hosted on Hyper-V in Albany datacentre
  • OutlookAnywhere, DesktopAnywhere and CorporateCare services

Customer Impact

  • Internet connectivity to these services will be interrupted for up to 10 minutes during the window
  • No workarounds are available
5 Affected Services: