COVID-19 - Response & Continuity

Resolved

Incident Resolved

  • This will be replaced with a new notice with limited scope as we transition back to normal operations
Updated

Summary

  • We consider health and safety paramount, and for this reason we’ve been following the Corona virus (COVID-19) situation closely.
  • For the latest information, please review our co-ordinated response page at https://nztechnologygroup.com/covid-19-response-and-continuity/
  • Non-critical planned maintenance of core networking and hosting systems is now on hold to ensure continuity of service to our customers
  • From tomorrow (20/05), we will be returning to normal scheduling of non-critical planned maintenance of core networking and hosting systems
  • Provisioning, Ordering, Billing, Support and Faults Resolution services remain active and available

Notice Period

  • Until further notice

Customer Impact

  • No customer impairment of access to services is expected
  • If any customer impact occurs, we will place a separate announcement via this service
Investigating

Summary

  • We consider health and safety paramount, and for this reason we’ve been following the Corona virus (COVID-19) situation closely.
  • For the latest information, please review our co-ordinated response page at https://nztechnologygroup.com/covid-19-response-and-continuity/
  • Non-critical planned maintenance of core networking and hosting systems is now on hold to ensure continuity of service to our customers
  • Provisioning, Ordering, Billing, Support and Faults Resolution services remain active and available

Notice Period

  • Until further notice

Customer Impact

  • No customer impairment of access to services is expected
  • If any customer impact occurs, we will place a separate announcement via this service
20 Affected Services: