Hazard Notice - Virtual Private Services - 11/12/19 2.50PM

Resolved

Incident Resolved

  • Maintenance work on our storage controller has been completed without incident
Investigating

Summary

  • A controller in our storage array SAN has become unresponsive and requires rebooting
  • A controlled shutdown will be performed immediately
  • No service impacted is planned for or expected
  • This issue requires urgent remediation

Notice Period

  • Today 2.50pm until 3.50pm

Service Impact

  • All services hosted on our Hyper-V hosting service are included in the hazard notice
  • Include OutlookAnywhere, DesktopAnywhere and many virtual private servers

Customer Impact

  • No service impacted is planned for or expected
3 Affected Services: