Ezymail / Zimbra

Unscheduled Outage - Ezymail - 21 August 09:00

Resolved

Incident Resolved

  • Webmail is now available again.

Future Tasks

  • Engineers are working with the vendors to ensure that this does not recur
Assessed

Summary

  • Customers are unable to log into to the Ezymail web interface

Date \ Time

  • 21 August 09:00

Service Impact

  • Ezymail web interface

Customer Impact

  • All Ezymail customers who use Web interface to check email

Workaround

  • Email can still be accessed via POP/IMAP

Estimated Time of Repair

  • Unknown

Next Update

  • 60m