Unscheduled Outage - Auckland Chorus HOL - 9/4/19 - 1:30am
Postmortem
Incident Resolved
All services appear to now be operating as usual
Future Tasks
Infrastructure will be following up with Chorus to determine the cause of this outage
Resolved
Assessed
Summary
At 1:30am there was an outage on the Auckland Chorus Handover link affecting our UFB customers.
Invesitigation showed that no light was being recieved on the handover port, indicating a failure within Chorus network.
Date \ Time
Tues 9 April 1:30am
Service Impact
Auckland UFB Chorus Handover Link
Customer Impact
Auckland UFB customers will have experienced loss of connectivity during this outage