Löst
Incident Resolved
- All services are restored and are operating correctly
Future Tasks
- A review will be performed and an incident report published once completed
Övervakar
Update
- The majority of our services are now back online and appear to be functioning correctly. We will continue to monitor for the next hour
Estimated Time of Repair
Next Update
Uppdaterad
Update
- The issue has been identified and services are starting to be restored
Estimated Time of Repair
Next Update
Uppdaterad
Update
Estimated Time of Repair
Next Update
Bedömd
Summary
- There is a loss of connection to our servers hosted in Albany Data Center. Our Engineers are heading on site to determine the cause
Date \ Time
Service Impact
- DNS Services
Hosted VPS servers
Outlook Anywhere
Desktop Anywhere
Some Voice services
Outbound SMTP services
Customer Impact
- All services hosted in Albany Data are currently unreachable
- Internet connectivity will be affected for those who are using DNS servers hosted there
Workaround
- For DNS issues please use ensure that 103.232.226.83
Estimated Time of Repair
Next Update