Status

Unscheduled Outage - Internet Connectivity - 4/10/18 9:50pm

Resolved

Incident Resolved

  • There was a large influx of traffic over our International link. This has now abated and traffic is back to usual levels

Future Tasks

  • We will be investigating the cause of the traffic and taking appropriate steps to prevent further occurance
Assessed

Summary

  • Network traffic is being delayed or lost.
  • May be due to a high network traffic/congestion or an IP authentication issue

Date \ Time

  • 4/10/18 ~9:50pm

Service Impact

  • IP transit across our network
  • Possible authentication issues over PPP or IPoE

Customer Impact

  • May be affecting all customers
  • May experience slow, very slow or unavailable internet access

Workaround

  • None at this time

Estimated Time of Repair

  • We are actively working on this issue

Next Update

  • By 11 pm
5 Affected Services: