Summary

• Our company phone services are being migrated to a new platform
• During this window, calls made to our company may experience degraded quality or be unable to connect
• This does not have any impact on customers phone services or hosted PBX solutions. Only calls into and out of our company owned phone service are affected.

Outage Window

• Work begins at 5pm on Monday 20/08/2018
• Work is planned to be completed on or before 7pm Monday 20/08/2018

Service Impact

• NZTG Company Phone services

Customer Impact

• Customers calling in or staff calling out may experience degraded call quality or be unable to connect during the outage window.