Unscheduled Outage - Windows Server Services - 1.15pm

Resolved

Incident Resolved

  • Services have been checked, all found up and running normally
Updated

Update

  • Servers have resumed normal service. Currently checking for any issues created.

Estimated Time of Repair

  • Now

Next Update

  • 1 hour or less as services are checked out
Assessed

Summary

  • Access to these services may have been interrupted due to the host server being tested

Date \ Time

  • 22/05/2018 1.15pm

Service Impact

  • Servers and services hosted in our Hyper-V hosting cluster, including components noted attached

Customer Impact

  • All customers using these services
  • Customer may have been disconnected from the service.

Workaround

  • None available

Estimated Time of Repair

  • Normal service is resuming ASAP now.
  • Customer should find the service resumes at the same point as they were disconnected at

Next Update

  • In 1 hour when all services are confirmed back to normal
2 Affected Services: