IP Transit

Unscheduled Outage - IP Tranist - 12:24pm - 12:54pm

Postmortem

We have open dialogue with upstream provider and will discuss what occurred and what can be done to mitigate issue again.

Resolved
Assessed

Summary

  • During this window an upstream peer had an issue. This resulted us in loosing connectivity to some international destinations. This issue impacted both our primary and secondary connections with peer.

Date \ Time

  • 28/03/18 - 12:24pm - 12:54pm

Service Impact

  • IP transit to some international destinations

Customer Impact

  • Customers may have not been able to reach some web sites.
  • If customers are still seeing issues please contact support

Workaround

  • N/A

Estimated Time of Repair

  • N/A